Terms of Sales

TERMS OF SALES


Please review the guidelines that govern the use of our site and the purchase of products on it. Please note that your use of the site means that you accept and respect these principles.

1. Currency and price

All transactions are processed in the currency specified on the product page and checkout page. For most countries, taxes are included in the price; if this is not the case, the taxes are displayed on the payment page, before payment.

2. Shipping and Delivery

Ecrindevoyage delivers to almost all addresses in the world. Rates and delivery times are calculated at checkout and vary depending on location and shipping method.

While the vast majority of our orders arrive on time, an order may be delayed for reasons beyond our control. If you have any questions, please do not hesitate to contact our customer team.

3. Customer Service

Ecrindevoyage is committed to providing exceptional service and quality products. Our orders are shipped within 1 to 3 business days. If you have questions about a product or your order, write to us.

4. Return Policy

Ecrindevoyage makes returns easier, to ensure that you are satisfied with your purchase.

If you made a mistake while purchasing, contact us. The sooner the better; we will then avoid unnecessary shipping, which will relieve the environment at the same time.

5. Warranty

Ecrindevoyage products are covered by a 1-year warranty.

6. Copyright

The contents of our website, and the site in its entirety, are intended for personal, non-commercial use (other than the purchase of merchandise from the site) of its users.

You may download or copy this content and any other downloadable data from Ecrindevoyage, for your personal use only. The rights to this content are not transferred to you in any way when you download or copy them.

You cannot reproduce them (except in compliance with the conditions mentioned above), publish them, transmit them, distribute them, project them, modify them, draw inspiration from them, sell or exploit all or part of the contents of the site.

7. Security

By placing an order on the Ecrindevoyage website, your financial information is stored on a secure 256-bit SSL server with the latest encryption technology. 256-bit SSL encryption is the technology standard used in the e-commerce sector. If you have any questions about our privacy policy, please contact our team .

8. Ecrindevoyage Promotions - General conditions

  1. Ecrindevoyage may offer promotions from time to time at its sole discretion.
  2. The terms of each promotion will be clearly set out in the relevant offer.
  3. Ecrindevoyage reserves all rights to modify, terminate or withdraw a promotion at any time, subject to applicable consumer protection laws.
  4. When a promotion is time-limited, deadlines will be strictly applied; no postponements or exceptions will be granted.
  5. When a promotion is only offered to certain eligible customers, Ecrindevoyage reserves the right not to honor the promotion if, reasonably, it is determined that a buyer is accessing a promotion through a third party (whether that third party has received or not the promotion directly from Ecrindevoyage).
  6. Unless otherwise stated in the terms of the specific promotion, the promotion will apply to all products in stock on Ecrindevoyage at the time of purchase.
  7. Promotion details may vary depending on currencies and/or countries of purchase. You will receive the promotion corresponding to the currency and country you are in.
  8. Only one promotion or discount (including bundles) can be used at a time.
  9. Promotions are void where prohibited by law.
  10. All products purchased during a promotion are sold subject to the standard Ecrindevoyage warranty. Our usual refund, exchange and shipping policies will apply.
  11. If you return a product purchased with a promotional discount, we will apply the credit to all products purchased to determine the discounted amount to be refunded.