1. What materials are used for personalized passport protectors?

Our personalized passport protectors are made of high quality polyurethane, providing a perfect combination of durability and aesthetics. This durable material provides optimal protection while allowing precise laser engraving for exceptional personalization.

2. What are the shipping times for orders?

Standard shipping time is usually X business days from confirmation of your order. Express shipping options are also available to meet your urgent needs.

3. To which countries do you ship your laser engraving personalization products?

We ship our passport protector personalization products worldwide. Whether you're in Paris, New York or Tokyo, we deliver wherever your adventures take you.

4. Where are your products manufactured?

All our products are carefully manufactured in our workshop in Paris, guaranteeing exceptional artisanal quality.

5. Where do the materials used in the manufacturing of your products come from?

The materials we use are sourced both in Europe and Asia, carefully selected to ensure the best possible quality for our customers.

6. Can I modify my order after placing it?

Yes, as far as possible. If you would like to make any changes to your order, please contact us immediately. We will do our best to accommodate your requests, depending on the processing stage of your order.

7. What should I do if I am not satisfied with my purchase?

If you are not completely satisfied with your purchase, please contact us within X days of receiving your order. We will work with you to resolve any issues and ensure your satisfaction.

8. Do you offer personalization options other than laser engraving on passport protectors?

Currently, the personalization of our passport protections is exclusively carried out by laser engraving. This ensures exceptional quality and maximum durability of the customization.

9. What types of designs can be engraved on passport protectors?

We offer a wide range of designs, from artistic designs to personalized messages. If you have a specific idea in mind, please do not hesitate to contact us to discuss the feasibility of your request.

10. Do you offer satisfaction guarantees for your products?

Yes, we are committed to ensuring your complete satisfaction. If you have any problems with your product, contact us and we will find a suitable solution, whether it is a replacement or a refund. Our goal is to ensure your complete satisfaction with your purchase.

11. Can I order in bulk for special events or corporate gifts?

Absolutely ! We offer bulk ordering options to meet your corporate, special event or group gifting needs. Contact us to discuss your specific needs and get discount information.

12. Are personalized passport protectors compatible with all passport types?

Yes, our passport protectors are designed to fit most standard international passports. They offer optimal protection while adding a personalized touch to your travel document.

13. Can you engrave complex images or detailed designs on passport protectors?

Of course ! Our state-of-the-art laser engraving technology allows us to accurately reproduce complex images and detailed designs. Send us your design, and we will be happy to discuss the feasibility of your project.

14. Do you offer any special promotions or bundles?

Yes, we regularly offer special promotions and bundles. Be sure to check out our homepage and subscribe to our newsletter to receive early updates on our exclusive offers.

15. How can I track my order once it is shipped?

Once your order has been shipped, you will receive a shipping confirmation email with tracking details. You will be able to follow the journey of your package in real time until its delivery.

16. Are there gift wrapping options for orders?

Yes, we offer gift wrapping options to make your experience even more special. You can select this option during the checkout process and add a personalized message for a truly memorable gift.